Wakefield Family Medical Centre

(Translated by Google) Some front desk clerks are very arrogant and don't give good phone service. no help or listening was offered to me during my call and practically closed the line in my face! very disappointed!! (Original) certain employer de la rception son trs arrogantes et donne pas un bon service tlphonique. aucun aide ou coute m'a t offert durant mon appel et m'a pratiquement fermer la ligne au nez! trs du!!
Feb 19th, 2023

Oct 9th, 2022

Most disgusting receptionist ive ever dealt with nothing but rude,being hung up on multiple times , and threatened to have the police called on me while attempting to make a appointment with the emergency clinic but i couldnt even get that far as soon as she opened my file and seen a doctor's appointment in a couple months as my doctor is away she decided i do not need to contact the office what so ever. They offer emergency vlinic for a reason and u was trying to access it. Ive been a client here for 8 years and i love my doctor and the other doctors seen althought this receptionist had always given trouble and attitude when not needed and this is extreme. I will be taking action against this horrible threatening service that is suppose to be a i clusive medical office. This is the absolutely unacceptable way to talk to any client in any field and i really hope yous train this lady properly ad i can see im not the only one with an issue although to have her threaten to call the POLICE because shes hanging up on me and im trying to make an appointment thats a big big problem. My name is curtis merrill and again ive been going here for 8 plus years.
Jul 15th, 2022

Every comment about the rude receptionists are true. Terrible service over phone most of the time. HOWEVER, the nurse Megan and Dr. Charente are absolutely amazing!
May 9th, 2022

Dr Saul and Dr Kalaf are wonderful doctors.
Apr 9th, 2022