Travelodge by Wyndham Moose Jaw

May 3rd, 2023

Me and my wife booked a hotel 2 day weekend online. When we got into the room early evening we just dropped off our bags inside the door to go and get something to eat. When we returned later that evening to bed down for the night and kicked off our shoes the tv didn't work so we decided to get cleaned up and go to bed. Found the bathroom dirty, my husband cut his foot open on broken glass under the cupboard ledge which he didn't see. The bed was made, but it smelled like they hadn't been changed. At this point it was clear that the room had not been cleaned from the previous occupants and we tried calling the front desk to rectify the situation to no avail. We left and went to The Best Western plus in Moose Jaw. Stayed the night, went back to The Travelodge to get a refund. They were very rude and after a long argument they refunded our room price. Would not recommend this place to anyone.
Apr 4th, 2023

I was charged a $15.99 service fee when I had cancelled my room well before the deadline. Just a money grab!
Feb 9th, 2023

If I could give no stars, I would. When we first got here, the office door was locked and there was a note to go to one of the rooms. Seemed kind of odd, but we went along with it. When we got checked in and put in a room, it was cold, very outdated with no blanket and the toilet kept flushing on its own. Not very clean at all. We called the office and told them we had no heat. They told us to come down to the office and gave us the key to the room next to us. While packing up to move, a lady used a key and just walked right in to check on the heat. There was no knock or anything prior to that. When we got moved to another room, we thought this room was a bit better. However, the TV didn't work, still cold with little heat so they gave us a portable heater and then we find a gross bug stuck in one those critter traps by the fridge. We won't be staying here again.
Feb 8th, 2023

Great service Rooms : 5/5 | Service : 5/5 | Location : 5/5 More
Feb 1st, 2023