Tim Hortons

Doubt I would return here ever. I have walked out 3 times now during the week of Oct 1~7 2023 as well as quite a few times on other dates. You wait inside until they finish prioritizing the lazy drive through customers. Most times, in the early morning there is only one counter server with lines of people waiting. Oct 3rd 2023, three of us left without ordering, as again.....priority to the drive through is given. Customer service is not something that Horton's provides any longer. I am not about to call some 1~800 number to voice my concerns to deaf ears. If the owner of this location can not figure out there is a problem, they should either sell it to someone that cares and understands what customer service is, or start working the counter for the next few months to get a grasp on what some of these ongoing issues are. This is not rocket science. I have never seen the owner here work the counter ever as inn step in to help when inside is busy. To prove what happens, we had one of us go to the drive through and I went inside. The drive through line was longer than the line inside, yet still our drive through order was filled long before we were. How do we know?.....we stayed on the phone to each other to gauge what was happening in real time. The owners can make all the excuses they want, but they are out of touch! Shame on you!!!
Oct 8th, 2023

Sep 28th, 2023

Sep 25th, 2023

Amazing restaurant Kudos to Theresa and Diana for excellent customer service. I love to stop by here en route to Waskesieu
Sep 20th, 2023

Great coffee
Sep 15th, 2023