Suzy Shier | Le Château

I love this store. My wardrobe is full of their amazing clothes. Everytime I go to the Cornwall I have to go to Suzy Shier. I had a really awesome blonde lady who is the manager (Anna I think), help me pick a dress. She was being honest about what looked good and what didn't, in a really respectful way. I appreciated her time and help. I LOVE this store!!!!!
Mar 4th, 2023

There are some nice dresses here!!
Feb 9th, 2023

Jan 13th, 2023

Dec 28th, 2022

Really bad customer service. I went with my friend to return a top which was uncomfortable. I went to cashier she gave me a gift card (store credit) as they do not have return policy. I was still on the store waiting for my friend and at the moment she called me and said your card do not have money in it as store policy its more than 14 days. You have to take this top back and she start blaming me that I didnt check receipt before coming for exchange. I dont understand why didnt she check the receipt before giving me store credit which was totally empty. What if I had left the store. I might have lost my money. I can understand the store policy but there is always a way to talk to customers instead of getting rude and she is the one who gave me empty gift card and not even feel sorry for that. I will never visit that store again and not let my friends go to that store.
Dec 20th, 2022