Jolly's Medical & Athletic Supplies

They keep it real
Apr 13th, 2023

Mar 31st, 2023

I have been dealing with Jolly's for ostomy supplies around 4 years now for ostomy suplies and service has always been wonderful. The last few orders not so much. The staff working there do not seem to understand even slowly spoken and spelled English(except for 1 lady who is not always available), This time(and the last 3 or 4 times) ordering took forever,as I had to repeat everything multiple times(not usually a problem but I am talking 3 or 4 repeats),then the receipt that enables me to claim with Blue Cross was not included in the shipping box ,which did arrive order correct and on the date promised. When I phoned to ask them to send the teceipt out,it was too long and painful a process to spell out my email address,tthough I did try,so I ended up just getting the receipt mailed instead,thereby delaying my ability to claim with insurance til next week. I know my phone is fairly new and crystal clear to everyone else,yet the staff always blames the phone. Maybe time to check/update your own phone system Jolly's. I will give this one more shot next time I need supplies(which will be awhile now)but really disappointed in the ordering process lately.
Mar 13th, 2023

Super helpful, always very kind whenever I need assistance or help with product on my medical journey. Thank you for all you do!
Mar 3rd, 2023

Friendly staff but waited all day for delivery person to show up.I called twice and they told me they would phone the driver never heard back from either one of them too.
Jan 29th, 2023