Reitmans

Mar 30th, 2023

Nice deals for clothing
Mar 27th, 2023

Mar 19th, 2023

If I could I would give this store a 0 star rating. I went to return a jacket that came to me ripped. I didnt notice the rips until after I tried on the jacket. After I tried it on for a second time (with a bigger hoodie underneath) I took the tags off and thats when I noticed the rips. I emailed customer support and told them what happened. They told me I can take it back for a refund. When I went in there today, the manager didnt even acknowledge me and she was yelling at an employee who was sorting out pants. After 10 minutes of me standing at the till the manager finally noticed me. She told me that she cannot help me because the system and computer is down and to come back another day. I told her that Im going to stay and wait because this is the only day I have free to return the jacket. After a few minutes of looking around the system was up and running. The manager told me she can help me now. When I took my jacket and put it on the counter, she was so rude and belittled me the whole time. Calling me a liar and that I made the tips myself to get my money back and that shes not going to refund me the money. After five minutes of her calling me a liar and belittling me, she finally gave me my money back. As I was walking out of the store I stopped to look at something real quick. Another employee came out from the back and the manager was talking about me to this employee while I was still in the store. I have ordered so many items and pieces of clothing from reitmans but after that experience, I am never spending money there again
Nov 8th, 2022

**reposting my review because it disappeared from 2 months ago** I have tried twice to shop here lately, but both times Reitmans was closed about 20 minutes early. Today for example, I went to their front door at 6:42 PM knowing they close at 7, but I knew exactly which skirt I wanted so my shopping would be extremly brief. To my surprise, the door was already locked though the lights were on and the sign said open until 7:00. A woman near the cash register stared at me and wouldn't greet me at the door. I tried calling at 6:45 and no one answered. Seriously?! I guess they don't want customers.
Oct 22nd, 2022