Anderson's Transmission And Auto Care

We have a 2009 Hyundai Sonata which we have owned for the past 6 years. After having the vehicle for about a year we started having transmission issues. When we would start braking the car would down shift harshly, not all the time but mainly when the car was cold. We took the car to the dealership and were told that they could not find anything wrong but recommended a transmission flush. We listened to them and did the transmission flush which did not help the situation. They then suggested an additive to add to the transmission fluid which we did as per the recommendation. This helped a little but the issue came back but was not as often nor as severe as before. This past 2 years the problem progressively got worse again. We took the vehicle to an independent shop and was told that we would need to take to the dealership as they could not determine what the issue. Another significant investment to have them determine that they could do nothing for us. We thought we would try Anderson's at this point since they had transmission in their name. After talking with Corey over the phone he had some ideas of what the issue could be, WOW!!! someone that could actually provide some insight into the issue, now I realize he was arm chair diagnosing and it could be a whole lot of fluff on his end. After dropping the car off and they checked it out and determined that there were some minor adjustments to the transmission but also that there was a software upgrade that might be required as well. They backed up their claims with documentation and a report from Hyundai. They said if the adjustments don't work that then we would need to get the software upgrade. Had the car back the same day and invested less in money than what the other shops had charged us. We have driven the car for only a couple of days now but we have not experienced the issue since. Time will tell but I can say the professionalism has been exceptional from Corey and the folks at Anderson and I would recommend them for all car repairs. They also identified a few additional issues with the car and provided pricing to take care of them as well which we did. One thing you will notice is that the charge out rate is higher than other shops. Don't let this fool you!! Other shops charge less but you end up spending more in the long run. I would say based on my experience to date with Anderson's that you get great Value here. If I had taken our car here 5 years ago we would have saved close to a thousand dollars!!!! So you can either go for the cheap shop or go to a reputable shop and have it fixed right the first time. Your choice. Services: Transmission repair, General repairs & maintenance, Vehicle safety inspection
May 19th, 2023

I was recommended to this shop by *another* shop (that didn't offer the service I was needing), and I can understand why: Both shops have a "small", yet "familial" feel to them in the sense that you feel they will be straight-forward with you and honest, while also taking care of you. All the staff I interacted with were friendly and personable. They answered all my questions, and even offered some answers to things I hadn't even asked about yet. I won't hesitate to return in the future. Service: Vehicle safety inspection
May 5th, 2023

Service: Vehicle Inspection
Apr 8th, 2023

Services: Steering & suspension repair, Wheel alignment, Tires, Auto engine diagnostic
Mar 20th, 2023

Anderson's was an exceptional experience! Corey and Chris were a pleasure to work with. They got my vehicle back to me and in outstanding condition in a time frame I didn't think was possible. I will continue to use Anderson's for all my vehicle needs and recommend their service to others.
Mar 20th, 2023