Memory Express Computers Saskatoon

Awesome customer service. Extremely knowledgeable. Will be back to do more business. Highly recommended for all my PC needs. Thank you! Ryan and Staff
May 1st, 2023

This review is a shout-out to Victoria Murphy, as she was extremely helpful, polite, knowledgeable, patient, and just an overall wonderful person to deal with. Furthermore, this is not your typical review, as it will contain details on how our experience went but will not contain specific details on what was purchased (technology is ancient after like 5 years anyway). I also just want to quickly say that I am writing this review in my perspective and that the actual customer was my brother. This review will be split into 3 parts: Day 1, Day 2, and TLDR (Too Long Don't Read). Day 1 - Gathering Information Upon entering Memory Express, Victoria greeted us and showed us customer service skills that we wish everyone had. She was attentive to both of us and was more than willing to show us both pre-built computers and all of the parts to build a computer. A majority of our time at Memory Express was spent on looking at different parts for an awesome custom build. By the end of Day 1, Victoria hand-picked three different computer builds for my brother. Despite not purchasing anything, she was very understanding and patient with us. When we got home, my brother did more research online to determine if he should buy all the parts from Memory Express or source the parts himself for a potentially better deal than what was offered. Day 2 - The Purchase My brother decided to buy all the parts from Memory Express. It was an easy decision to make especially after the positive experience we both had from there yesterday. I also convinced him to build the computer himself so that he can take this opportunity to learn and do future builds himself. When we entered Memory Express, Victoria was busy helping another customer. While we were waiting, we were acknowledged by a gentleman named Dave and he had asked us if we were waiting for Victoria. I was genuinely surprised, as I am used to employees ignoring customers and minding their own business including but not limited to staring at their phone while on the job. Hence, this deserved a spot in this review. As soon as Victoria finished helping her customer, we had her recreate one of the computer builds that she hand-picked for us yesterday. Like yesterday, we threw every question we had at her and I'll tell you right now, she's good at her job. If you're not careful, you'll end up spending more money than your budget allows. My brother purchased all of the parts with confidence and left the store as a satisfied customer. Did you know that if you buy all of your parts from Memory Express, you can have them install the CPU, RAM and storage drive onto the motherboard at NO COST? We took up on that and it certainly made the build easier. TLDR; The employees here are phenomenal. They are very knowledgeable about computers (or even just technology in general) and are attentive to your needs. It's not like they know everything of course, but they have that positive attitude where they will seek out an answer to help you. I cannot speak for everyone there, but the positive experience we had with Victoria speaks a loud volume to us and we would definitely return as customers thanks to her. Have you ever had that poor experience shopping at that one store and you never came back? I know I'm not the only one who has experienced customer service that was lacking due to a negative attitude from an employee, making you NOT want to shop there again. Well, these Memory Express employees are a special breed of the human race, as they breathe passion in their work and they want to work with you, the customer, to find the best possible solution. My brother's PC is performing like a behemoth and it exceeds his expectations. Looking for a new computer? Have questions about computers or technology in general? Step into Memory Express today and you'll get the quality help you want! Thank you, Victoria, Dave, and staff of Memory Express!
Apr 30th, 2023

Apr 27th, 2023

Every time I go in there it blows my mind how busy it is, but it's something I love to see. It's such a privilege to have a great place like this to buy PC stuff right in town. Jesse, Chris, and Andrew have been the ones helping me out, and they are all excellent. Prices are very competitive, which makes sense, or else everyone would just buy online. Also had to return a PSU, and that process went really smoothly. Overall I would totally recommend going here to get your PC parts if they have them in stock, since you're paying the same price, if not cheaper, than online. Plus it's always better to support local.
Mar 4th, 2023

I received an education today. We are all familiar with extended warranty. ME only has warranty (not extended) that you pay for and if you decline you have no warranty. So if your high end laptop that the salesman promised up and down was a good name purchased only 8 months ago fails- you will pay for its repair at $55/hr to start. Thats not how I roll. I believe there should be a trust between a buyer and seller; that my purchase should last a reasonable amount of time. 8 months for $2000 is not reasonable. If I cant trust them to sell me a reasonable product why would I trust them to fix on it? That would be stupid. If Im paying to fix than I will take it somewhere else. So lesson learned. What ME has failed to understand is that last month I came in for a quote on a $5000 gaming computer that I was seriously considering. ME made that decision for me, so I will take my dollars elsewhere. No trust, no dollars spent.
Apr 28th, 2023