Walmart Supercentre

Attempted theft by their associates: We ordered a TV online, it failed to arrive, charge us or show up in their system (we called several times for a status update and were told as such. Due to the facts presented we purchased another tv and canceled the order on the online portal we used to track the status of the order. Days later the tv we purchased arrived and a charge was processed, we called and canceled the order, they confirmed it was not properly canceled before and said they canceled the order, that the purchase would be refunded within 10-15 business days. Today we went in to cancel the order in person, the staff member indicated it would be done, and a cancellation email would be received at 8:00pm. When we got home, we got a notification that the order had been picked up. We went back to the store and confronted the staff. They let us know they were placing the cancelation in 15 minutes. When we informed them, that we were aware they would be unable to place the cancelation as they had already marked the order as picked up, they got really nervous and immediately carried the tv into our car and went back inside. To summarize: we canceled the order 3 times. The staff marked the order as completed, with the intention of taking it home after their shift was done (8:00pm). When we informed them we were aware of the process the staff got nervous and immediately gave us the tv, despite claiming they had processed the cancellation.
May 23rd, 2023

May 16th, 2023

Terrible customer service.
May 12th, 2023

We are fed up with this store and its dismal service. We have ordered groceries a couple times and each time has been a hassle. But tonight was the last straw. They delivered $300 worth of groceries 2 hours before the scheduled drop off time and notified us after it had been dropped on our front step. 2 hours sitting in +26 degree temps. We had meat, milk, frozen goods and other perishable items....all wasted now. And they are fighting about a refund. Avoid this store, in fact avoid Walmart all together.
May 8th, 2023

Attempted theft by their associates: We ordered a TV online, it failed to arrive, charge us or show up in their system (we called several times for a status update and were told as such. Due to the facts presented we purchased another tv and canceled the order on the online portal we used to track the status of the order. Days later the tv we purchased arrived and a charge was processed, we called and canceled the order, they confirmed it was not properly canceled before and said they canceled the order, that the purchase would be refunded within 10-15 business days. Today we went in to cancel the order in person, the staff member indicated it would be done, and a cancellation email would be received at 8:00pm. When we got home, we got a notification that the order had been picked up. We went back to the store and confronted the staff. They let us know they were placing the cancelation in 15 minutes. When we informed them, that we were aware they would be unable to place the cancelation as they had already marked the order as picked up, they got really nervous and immediately carried the tv into our car and went back inside. To summarize: we canceled the order 3 times. The staff marked the order as completed, with the intention of taking it home after their shift was done (8:00pm). When we informed them we were aware of the process the staff got nervous and immediately gave us the tv, despite claiming they had processed the cancellation.
May 23rd, 2023