Westgate Medical & Minor Emergency Clinic

May 2nd, 2023

Ive never had a bad experience here, quick waiting staff, helpful staff and overall good
Feb 11th, 2023

Feb 5th, 2023

The Dr was good. Didn't rush me explained things and said to follow up if the systems don't go away after medication. The front staff could be nicer. The washroom had no T.P. or paper towel so I told them they didn't seem to care.
Feb 1st, 2023

Probably one of the worst clinics in the whole city. Rude staff, rude doctors, and usually long wait times. I went in October for a dog bite, which punctured my skin, and hit bone. (i am a dog groomer) I was not sent away for xrays. they seemed to be more concerned with who the dog was and who the owners of said dog were than my injury. i gave no information to them, mostly due to their rudeness. i was given pain meds, and sent away. I went back today (5months later) with severe arm pain, numbness, swelling and tingling sensations just to be told to take advil and buy a wrist splint. I have been dealing with this pain since october when i was bit, and have tried wrapping my arm and taking tylenol, etc. Nothing is getting better, in fact the pain just seems to be getting worse every day. Even when i broke down crying, the doctor remained detached, unsympathetic and all around rude. He tried to tell me it's just tendinitis, and that it will go away. How can you know that for sure just by looking at it, with no xrays, or advice from a nerve or tendon specialist???? My bone is sticking out further than it should be if you compare it to my other wrist, and it is swollen. This dog bite left scars on me. The doctor asked what i wanted him to do. Like??? idk?? should you not know that? Youre the expert. He was rude, rushed me out the door, and only offered pain meds in possibly the most condescending way i have ever experienced from a medical professional, if you can even call him one. He had no inclination of what was wrong with my arm, no answers for me and no effort to find any answers. He had no time frame on how long my arm would be in pain either. Probably the worst experience i have ever had with a doctor. I was only offered a referral because i demanded one. i declined the pain meds and left with no answers on what is really going on with me. I dont want to have to be on pills my whole life to manage pain but even if i HAD to be, he had no information for me about any details on the matter. I think the dog that bit me has more brain cells than the doctors at this clinic. I have had other not great experiences here, but thought id give them a second shot. i will not be returning to this clinic, ever. i left in tears, and feeling hopeless. i would give -5 stars if it were possible.
Mar 15th, 2023