D&M Fire Safety Systems Inc.

Went in for CO2 tank fill. Also needed a recert and they had it done the next day. Reasonable price and friendly.
Dec 4th, 2022

UPDATED AUGUST 2022: D&M followed up again. This time, they issued an apology and indicated ways in which they have improved their customer services. They offered to make amends with us. I would be prepared to work with them again. Thank you, Greg, for checking in with me. __________________________ D & M did an inspection of our fire suppression system in December of 2017 in preparation for the occupancy of a tenant. They reported that our system passed the inspection. In June 2018, they did another inspection, in which they reported that our system no longer met safety requirements. When I queried them on this, they said that the system should not have passed inspection in December because the system was too old. Upgrading the system will cost a significant amount of money, and will inconvenience us and our tenant. The company has refused to admit any fault in the handling of our inspections, and has refused to offer any kind of compensation for the improper inspection in the first place or the inconvenience of the need for upgrading now. The office manager simply kept blaming the previous owners of the company. I am extremely disappointed in the service which was provided, and no longer trust the quality or validity of their inspections. D&M followed up, and I thought we had resolved things satisfactorily. However, I have now been informed that our tenant's insurer will not insure her business with the system as it is. In addition, D&M is not making any attempt to set things right with us. I cannot recommend them at all.
Sep 1st, 2022

Got a nitrogen canister refilled here, price and service was great! Love the D&M guys, highly recommend.
Apr 25th, 2022

Reasonably-priced next-day service on CO2 tank pressure testing and refills.
Apr 11th, 2022

Feb 16th, 2022