Saskatoon Limousine Direct

Sent the wrong limo. Charged us 200 dollars more even though we had the wrong and smaller limo. Were parked for 1.5 hrs trying to sort it out. Reckless driving. The office hung of on us 3 separate times. Auxiliary doesnt work. Rolled the window on on the customer. Incredibly disappointed.
Mar 31st, 2023

Amazing service. Picked up our group of 12 from three locations for an early morning flight out of Saskatoon. Arrived early making the experience even better. SUV limo was very clean. Same driver picked us up at airport 10 days later. Flight was delayed and they accommodated our arrival 3 hours late - at 4 am. Again arrived early and ready to take our tired crew home. Absolutely perfect.
Mar 18th, 2023

Literally the worst limo service you could ever experience. If I could give a zero I would. Stood up our entire wedding and and didnt tell anyone that they werent coming. AVOID AT ALL COSTS
Oct 28th, 2022

Absolutely horrible service. We booked a limo for an hour to get to an event. We confirmed pick up time and location that morning. We called when the limo hadnt arrived after 10 minutes and were told it was on its way. At half an hour late we called again. At this point the owner told us we were wasting his time and he hung up on us. The limo finally arrived 45 minutes after the scheduled pick up time. We were told we would still be expected to pay full price (in cash) if we wanted to get in the limo. We ended up driving separately to the event. We were given no explanation for why the limo was so late. When we requested a refund the owner was dismissive and swore. Do not book with this company.
Sep 23rd, 2022

My wife had booked a limo SUV weeks in advance for a friend's bachelorette. It was for 8 girls, from 6:30 to 7:30 PM. They first said they only accepted cash which we weren't comfortable with. We wanted to put a card down to ensure the limo was booked for their date/time. They reluctantly accepted a $105 deposit with the remaining $160 to be paid to the driver in cash upon pick-up. We had to ask for a receipt which they texted a picture of to us. We have copies of texts discussing their date and time of service agreed upon. Come rental day, the driver is late. At 5 minutes past pick-up, we call to see where the driver is and we're informed he is "almost there." At 6:45, we call again and suggest that we are still willing to pay but only for the time the driver is available to the group. So if they arrive 20 minutes late, we would only want to pay for 40 minutes since we were not getting the full hour as promised. At that point my wife was hung up on. At 7:10, a driver shows up. He informs us he's just a backup. Not the original driver so I don't know what happened to the initial driver. We let him know we are cancelling the service and will be requesting a full refund. I phone the owner once again, and I let him know we would like a refund, I'm shocked at how he has treated my wife and I'll be calling my credit card company if I don't see the refund by week's end. I did not yell, I did not insult him but I was clearly upset. He responds with calling me a "mother f****r" and I shouldn't "f*****g" talk to him like that. I responded with he should learn how to run a "f*****g business." At that time he responds with 'f**k you" and hangs up on me. I'm keeping my eye out for the refund but will most likely have to go through my credit card company. I cannot express enough how you should not go with this company. They want to be paid in cash, they don't show up and they treat people absolutely terrible. This is by far the WORST company I've ever seen still in business.
Sep 18th, 2022