Stonebridge EyeCare

Broke my glasses beyond repair, and cant listen to simple requests. I wanted the arms adjusted the first time I ever came in, they botched it so badly that the arm broke a day after I left due to the stress of going back and forth to adjust them. So i got two brand new arms finally after waiting weeks, requested specifically for them to be stock and left alone once put onto my glasses. Then they decided to adjust them to the way they previously were. A week later the whole arm fell off, I dont wear these anywhere they could ever get broken as they're $650 glasses. Im done with this optometrist clinic, i love the eye doctor with my whole heart but the receptionists are all brain dead, ive never once had a positive experience at the front.
May 1st, 2023

An amazing customer service experience. Denise B went over and beyond. From listening to my concerns about a warranty defect on my glasses to an hour follow up after. I also asked if can fix my other glasses and it got done with in 10 min. Denise B I wish I can give you a 10 Star review My family and I appreciate you for the great service you provide Have a great day
Apr 19th, 2023

Excellent explanations with my interpretation!
Apr 8th, 2023

Ive dealt with Dr Toews for years and he is very friendly professional and knowledgeable. Excellent service with all the employees.
Apr 6th, 2023

Mar 23rd, 2023