Shoppers Drug Mart

Not only do they not answer the phone, they potentially have a card skimmer on their self serve machines and no one seems to care. When i call your 1 800 numberit's for your financial services was using a prepaid credit card I won at work.i used the readeron the left most stall and then next day I recieved a charge from a computer in Vietnam.
May 23rd, 2023

Horrible customer service at the pharmacy. Every time and I every time I need refills they either forget to do it or manage to mess it up somehow. I always need to return 2-3 times before they get it done correctly or on time. Will be going elsewhere I am fed up with their constant errors and or forgetting. Very very poor service.
Apr 30th, 2023

I witnessed the woman who appeared to be a manager disciplining a younger employee. It was very unprofessional to raise her voice and speak to her like that around customers regardless of the circumstances. The manager should learn how to manage.
Mar 22nd, 2023

I have been going to this location for over 20 years, so perhaps I should have my head examined. The service has always been atrocious in the pharmacy. I stuck it out for all this time, as one of my kids has a chronic illness, and seemingly needed a constant supply of medication, and my insurance along with my ex-wifes insurance were set up there. The location was good, and the hours were good. But the pharmacy has always been terrible, and it still is. They are always slow and confused. Ive even been sent home with someone elses medication. Im not sure if this place is a training centre or what, as the staff has always seemed to have been in flux. My kids are grown up, and Im divorced. I have one more prescription to pick up this evening, and then Im done with this place for good. Trying to get them on the phone is nearly impossible; you just get into a loop, wait for several minutes, and then get hung up on. I am aware that there is new ownership, but the poor service is decades old. They have always been polite though, I will give them that, so I offer them one star for being polite in the midst of their confusion and slowness.
Mar 7th, 2023

Mar 3rd, 2023