JonesE Property Maintenance

I don't recommend this place they aren't professional to doing anything
Oct 26th, 2022

The 2 guys who had come to do the actual work were good. The receptionist is overwhelmed I believe and hence is a bit sour. I had contacted them via Facebook and had to ping twice to receive a quote. After that no one showed up or informed as per the time agreed upon. The reason was rain and I accepted for the work not getting done but not happy about the bad communication. Only half the work was done on a later agreed day. Now its probably been a month then I get a call from the receptionist for the remaining services that I had requested and was agreed upon. When I said that I waited and got it done from someone else, the receptionist rudely replied you should have called first, we would have sent someone I dont understand that comment when they were supposed to do it during the first visit itself. So I said that I will pay for the services that I actually took and the lady said that she will sent the invoice. I am still waiting. Tried calling and left a voicemail. Update: Got a call from the quality control manager and he did apologize for the experience I have had. Will try and give another opportunity next time whenever services required.
Jul 13th, 2022

Note: I do not recommend this place at all, read below reason! I am very disappointed to share this review. I am a Senior Manager for the Province for a reputable firm therefore sad to see this low level of service. I called this place as my neighbor uses their service, the lady who works in the office seems like she doesn't care about customer service at all. I first called their office last Tuesday and asked for a quotation which they gave right away and mentioned someone will be there at my place on Thursday to get the work done. On Thursday till late afternoon no one showed up so when I called the office they said the guy who was supposed to come didn't show up for work as was sick, my question is, why do I have to call, isn't it their responsibility to call me as I am the customer? Then I was promised someone will be there on Friday, whole Friday gone, no one showed up so I called the office again and left a VM. On Monday, June 20th, I called the office at 11 asking what's going on the lady who always answer the call, casually replied she will call me after q pm and let you know when they can make it, WOW, this is how they treat the clients through which they are getting business. I am extremely disappointed and going forward I will let everyone one know of how this place takes care of their customers.
May 25th, 2022

Jan 22nd, 2022

Great people great customer service
Jan 7th, 2022