Sherwood RV

Feb 26th, 2023

Great and friendly customer service. They are always there to help you and answer any questions about your RV.
Nov 24th, 2022

Updated: Great service personnel (I met the guy who worked in my unit after I purchased it in March 2022), polite staff, service pricing is fair, reselling pricing is high but I would rather buy from a trusted source. The reason for a lower rating is I told our sales agent I would purchase provided we can store it in their lot over 2022/2023 winter, he said that I would be acceptable and we made the $16,499 purchase. I just had my unit winterized, they did it in a day which was awesome, however, they reneged on their storage. I am undecided if I will go back to Sherwood RV for future services on my RV or look elsewhere at this time. As per your reply: Yes Sherwood RV was certainly misunderstood. The agreement was the upcoming (next) winter, 2022/2023, it was explicitly stated by Sales Rep Carl. Sherwood RV has now questioned my intelligence by implying I somehow misunderstood the in person conversation I had with their sales representative moments before committing to a quid pro quo commitment. I still believe their service department is well managed and priced, the sales rep was friendly but the used trailers are over priced and they sold it to me with a bald and flat spare tire, 2 of the 4 tires in the trailer bald. Generally I think this is a good establishment, however i was lied to, and I am personally turned off and will find another RV dealer for the future.
Oct 8th, 2022

Knowlegable answers
Oct 7th, 2022

Needed a taillight just as we were going to leave for an eight hour drive to the mountains. After a few calls, they were the only ones to have it in stock, and they even gave some advice when I installed it on a Saturday morning. Highly recommend
Aug 30th, 2022