The Shoe Company

Season shopping gets deals
May 6th, 2023

Apr 9th, 2023

Lots of women's and children's shoes but very limited selection for men. Aside from needing a bit more variety for men... some members of the staff need customer service training! We didn't appreciate being treated poorly after declining to provide our phone numbers when making our purchases. That wasn't the first time we've been treated poorly in this store. We won't be back
Apr 7th, 2023

Found a great pair of shoes here BUT at the cash register was REQUIRED to give either a phone number or email in order to get a 60-day warranty. WHAT? I said a receipt would be fine if I needed to bring them back. No deal. I would not have my phone number or email in their system for them to send me junk emails or texts. So the sale was off. As we were walking away the two female clerks said have a nice day in smirky way. Seconds later before we exited the store we heard them giggling at the interaction. SO rude. We will never, ever return to this poor attitude and even worse customer service!
Mar 27th, 2023

I have faced aggressive behavior today at Center Mall shop by the manager ( Lady with Blonde hair). She almost put the shoe on my face just to tell me that shoe got the mud particles on the sole when I was there to return the shoe which was not comfortable for me. Instead they should give me the solution, manager in a very rude manner asked me to clean up the shoe or they can not return and that shoe I have already clear befire hoing there and some dust mark were remaining on the sole. They don't know how to behave with the customers or handle. Horrible experince in Cananda. Can't imagine about it, who are the HR professionals and what kind of minndset they have to hire such kind of people for the job. Isn't Amazing !
Jan 25th, 2023