FFUN Motorsports

May 5th, 2023

Nice new facility , good service and friendly parts dept.
Apr 17th, 2023

I bought a 2022 fishpro sea doo at the end of the summer season last year. I put 15 hours on it so far. I had a spark prior to this and would watch my partner change the oil and fluids so had an idea how to do it. Due to my new machine being brand new I wanted to take it in to get looked at. I phoned Funn on a Friday and asked when I could take it in and they said Monday would work. Just so happened I was traveling to Saskatoon that day. I live 5 hours from Saskatoon. I asked for a price for an oil change and to hook up my battery and explained I never had a new machine before so not sure what they need to check after the initial break in period. The lady said she couldn't give me a price due to them moving to their new location. So I assumed it wouldn't cost too much, was thinking less then 200.00. I drive 5 hours and spend night at hotel, seadoo stayed safe overnight and drop off seadoo first thing (0900) in the morning. Still unsure of price. Lady asked what it needed, and I explained I wasn't sure because it's brand new and maybe an oil change, hook up battery and I asked if there was anything specific brand new machines needed. She didn't answer and stated maybe a pre season inspection. Still not giving me a cost, I left still assuming less then 200.00. I dropped it first thing in the morning and she calls me just before lunch and says my machine is ready and it would cost over 500.00!! I was shocked! I asked what cost so much! And stated I didn't come prepared to pay over 500.00 for an oil change and to hook up my battery, and said I would be there in 15 minutes. As I was driving there I kept wondering what cost so much, wondered if something broke, scared because I couldn't afford to pay and might lose my machine. It was stressful! When I got there I asked the lady to explain what cost so much, she said the preseason inspection and the oil change plus the hourly rate of 170.00. Which I wasn't informed of. I was completely confused because I have watched my partner change oil, check fluids, hook and unhook the battery and it never took him an hour. So why they kept my machine all morning is confusing. I kept asking the lady to break it down on why they were charging me so much when all the things they did does not take 4 hours. She went to talk to her manager and I overheard her trying to put blame on me so I spoke up to correct her and the manager came out to talk to me. After hearing both sides the manager stated he knows what's going on here and decided to charge just for the oil change. I was completely relieved. Paid for the oil change and waited another 15 mins for them to bring my seadoo out. I left feeling grateful but still feeling confused as to what just happened. It is a brand new machine with 15 hours on it. I wanted to do it right by keeping the oil clean and make sure things were running right, but did not expect to pay that amount. I will make sure to get a quote if I ever need to take it in again. April 17, 2023 was when i took it to funn. I took the machine on the lake May 5, 2023. Before taking it out I checked the oil, it was way over the line so thought it would go down after I start it. I started it on the lake and it blew out black smoke. It didn't go down so I took some oil out and noticed the oil had a dark color to it. I added a picture because I am new to this and not sure why the oil level was over the line and dark in color already. Will be doing some research on this. Oh the seadoo also has some new scuff marks on front end. It was a good experience but very unsure on how they tried to charge over 500 to begin with.
May 9th, 2023

Avoid this place at all cost if you need any parts for your machine. The new parts counter person had no ambition to do his job and go find my parts that I needed. Basically told me to go buy online because I don't want to look for it in the back . Even worse I waited 2 weeks for another set of parts I ordered only to find out he lost them and had to get a refund for those. Do yourself a favor and either go online or a different location do not waste your time with these people .
Apr 9th, 2023

I have been a long time customer of ffunn motor sports I have dealt with many service managers throughout the years. Matthew Brown is the best service manager yet. He completely understands the industry and provides excellent service and the big plus is he will also correct situations that arise, swiftly and to above satisfactory conditions Thank you Mathew for all your excellent service the past few years. Ffunn service, parts and sales dept All top notch in the industry Derek vogelsang.
Mar 16th, 2023