Fountain Tire

Always so very helpful
Apr 2nd, 2023

Mar 17th, 2023

I stopped in while travelling through Saskatoon because my check tire pressure light came on. The shop staff were very friendly and filled up my tires to the right pressure for no charge.
Mar 10th, 2023

I had a leaking tire due to the tire not sitting completely on the bead due to some rust (which should not have been an issue if it was brushed and cleaned properly before re-installing the new tires) it was the second such repair that I had to come in for since fountain tire installed my set of tires (first time I was not charged for a different tire). When I spoke to the attendant, I told her we were in town for family function and that I would not be able to get back to the company before 5pm (closing time). I asked if they could put my key fob somewhere in the vehicle when done so I could pick it up when we were done our family get together. I asked if I could pay by Mastercard on the phone as I was told that if a charge was made I would have to pay before they released the car (fair enough). When I was contacted around 4:10 that the tire rim needed a buff and a sealant applied, with a charge of $41.63. I re-iterated that I wouldnt be able to get to the business before close and asked to pay on the phone. This is when I was told it was against policy to accept payment on the phone and I had to make the payment in person at the shop. Not once was this communicated to me when I was at the shop when I dropped off my vehicle. If it was, I would have said, nope, not today then, Ill try again another time I talked with the manager who backed up his staff member and was fairly inflexible with offering up an exception, but extended an olive branch in being able to stay till 530-6. So I had to leave my family function and get together south of the city, drive during rush hour, pay, then drive all the way back to get my family. It was very disappointing and discouraging experience for me, my kids and the family as we dont get to go do stuff like that very often. The lack of clarity and poor quality of the communication over how payment could be received made it feel manipulative, especially since the previous time I was there for the same issue, I was charged $0. Short of the owner of this shop contacting me and rectifying the situation and experience, and if able Id gladly change my rating, but at this point I would not use this shop again nor would I recommend this tire shop to any family or friends.
Mar 1st, 2023

I highly recommend fountain tire. Helped me out super last minute on Christmas Eve so I could make it home for Christmas. Friendly staff and great service.
Jan 11th, 2023