First General Saskatoon

I used them to respond to a sewer backup in my basement. The initial response and cleanup was reasonably good, though they did damage some vapour barrier and other building materials during the cleanup. Problems started after the cleanup was performed. They were very slow to get deliverables to the insurance company. The most egregious issue was the fee structure. They focused on maximizing profit based on what their estimator software would allow them to charge and not providing value for money to the client. The experience left us feeling taken advantage of.
Dec 27th, 2022

Service: Water damage-related cleanup & repair Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Oct 5th, 2022

Positive: Quality Services: Remodeling, Flood cleanup, Water damage-related pest control, Flood restoration
Sep 14th, 2022

I never had First General do any work for me. But I phoned and left a message and they got back to me right away the gentleman that called me was super friendly and very helpful with all the questions that I had to talk about.
Sep 3rd, 2022

I would highly recommend First General as I had such a positive experience working with them when our dishwasher flooded and our kitchen floors had to be redone. Angies customer service was exceptional, always keeping me up to date and informed on the status of the work and she was always 100% transparent. All the workers that came to our house were very professional and did a great job with restoring our kitchen with minimal disruption. Thank you so much!
Feb 20th, 2021