Lammle's Western Wear & Tack

Prefer it to cow town but both places are good. Staff go above and beyond
May 16th, 2023

I want to thank both girls who helped me this evening. I was short some change on purchasing a hat and they helped me out. I appreciate it very much and if there is anything I can do in return please don't hesitate to contact me. Thank you very much
May 5th, 2023

Awesome Customer Service. I was impressed with the selection here too!!
Jan 15th, 2023

Decent boot selection. Not a lot of round toe. Its almost all square toes in this branch. Customer service is alright, nothing special. The smell of leather is good!
Dec 3rd, 2022

***About six months later, the store gave me a new pair of boots and I only had to pay the difference (which was awesome). The new store manager is much more efficient, respectful, polite and, understanding. I will now be shopping at Lammles again. I am very happy with how this all ended up working out at the end.*** Got a really nice pair of boots for going dancing. The manager failed to order the boots so instead of waiting two weeks it ended up taking another two weeks (one month). After I got the boots, I went out dancing and the studs were falling off of the boots, they were scuffed right away. I called customer service in Calgary and they were more then happy to look a them. When I took them back to the store in Saskatoon, I explained to the manger (Krystal) that I was aloud to have them sent back and have them look at. The manager decided to tell me that I should not have done that and she chewed me out and tried to argue with me. She asked if I cared about the missing studs which yes I did, I had only had them for a short period of time (about a month). The boots got sent back and took about a month to get them back after they told me a couple weeks. No one was contacting me or anything, so I kept contacting them. Customer service is amazing and the other staff at the store are really nice to deal with. The manager on the other hand, not so much. I will never be making purchases at this store again. Really, really disappointed with this store. I will be going to Cow Town for now on. I have herd from other people not to go to that store.
Mar 4th, 2023