Access Communications

The technicians I have dealt with were very good I pay about $100 a month for services and for the last two months I have been gettin way below what I'm paying for I'm paying for I believe it's 170 and I can't even get that most of the time
May 4th, 2023

Critical: Professionalism, Quality, Responsiveness, Value
Jan 3rd, 2021

Very friendly and professional.
Jul 31st, 2020

May 29th, 2020

Edit: there was a misunderstanding about the call back, and they made amends and a good offer so im ok now. Just make sure to call back before the billing comes in and charges at a regular price, when customers ask for a call back beofre the promo is over Dishonest practices, they gave me a promo for a free upgrade for 4 months, but I asked to be called back before the promo was over to see if I liked the upgraded internet and wanted to pay for Hyperspeed 175 instead of 75(which I don't, still rough internet at times).... Nope, instead of calling me back like they said they would, instead of being honest and saying "we can't call back, but how about you call us at _ date to let us know?", they lied and are now charging me extra for an internet upgrade I dont want.... disrespectful to lie like that Access
May 22nd, 2023