Dr Vance Tsai - Ear, Nose and Throat Surgeon

Dr. Vance Tsai did an amazing job on my Septorhinoplasty! He went above and beyond my expectations! Hes very kind, thorough and professional. Less than seven months after my initial consultation, I have had the surgery and I am almost completely healed. When he pulled the splints out of my nose and I could smell/ breathe for the first time it was life changing! I would recommend him to anyone. Thank you Dr.Tsai and colleagues!
Dec 9th, 2022

After my wife waited for a year to see a specialist about her hearing loss, she finally was given an appointment with Dr. Tsai. She was told that she would have her hearing tested but that they didn't test all ranges of pitch. What's the point of having your hearing tested if you don't test all ranges of pitch? After she was done, she was shown into the Doctors office where he reviewed the results and spoke to her in a very low mumbling voice. How can you deal with a patient who has hearing issues by mumbling? After mumbling his way through the visit, he handed my wife a pamphlet and told her that she has tinnitus. Considering that she has had tinnitus for the last 12 years, it came as no shock. It was a complete and utter waste of time.
Jul 6th, 2022

Dr Tsai is an excellent surgeon, I high recommend him to anyone needing an ear, nose and neck specialist. His assistant, Patricia worked hard to make my experience smooth and enjoyable.. more than once she accommodated my scheduling errors. Since moving to their new lol with Dr Trevor Hartl, communication and friendliness has improved remarkably. Dr Tsai took can of a long standing sinus infection for me in January. I was having bouts of cellulitis, fevers and pain in my upper teeth. My only complaint would be that I had to wait 20 months once we received the imaging reports in 2019 and it got pretty scary at times. Thank you!
May 18th, 2022

Terrible. Was told to take a seat by reception and had clients go ahead of me for an hour straight before I went to the desk and they realized their mistake. Went in for a post-op check up and they literally had the door locked, would not take my calls, and continued to ignore my knocks. Literally the worst office staff I have encountered in my entire life.
Feb 9th, 2022

My son has had bleeding noses for years. When it got worse, my own doctor would only do telephone calls with me or else he would tell me to go to emergency. Your office staff let us come in and you burned the inside of his nose. My son coughed all over the doctor and Dr. Tsai handled it in a calm, patient and professional manner. With coronavirus and blood, it was a bad scene. Dr. Tsai went above and beyond to take care of my son and I have to give my thanks.
Apr 2nd, 2021