Ming Auto Beauty and Protection Centres of Winnipeg

Their interior cleaning service seemed incomplete. Customer service over the phone is very poor, I get that it gets busy but a bit more friendliness doesn't hurt or take more time. As a person that is still learning about taking care of cars, questions seem to be received as stupid and getting condescending answers back. I should say though that their shuttle driver is very friendly and knowledgeable of the routes
Apr 12th, 2023

2023 Update: Their prices have gone up but the quality of their services has gone down - at least in my experience. Took my vehicle in for interior detailing and it came back looking pretty darn good on the outside BUT there were one too many spots and places on the inside that seemed like they were not cleaned properly or I could have cleaned better at a car wash. For paying $200 the expectation is that the interior detailing is detailed. Not to mention the customer service. If you are not white, male, middle aged or older then dont be surprised if you are treated gruffly and condescendingly. I wont be bringing my vehicle back. So much for the 5 year warranty of the Ming. At least they treated me and my car respectfully for a couple years. 2021: No complaints yet! They do a great job, provide a decent warranty and are skilled at what they do. Getting a Ming will cut your car wash time in half! If not more. Highly recommend you consider their services!
Apr 10th, 2023

DO NOT TAKE YOUR CAR HERE!!!! BUYER BEWARE!!! Worst customer service ever! We brought our car in for rust proofing (They did a good job on that part at least, or one would hope). Prior to taking our car in to Ming, there were no scratches, paint was in pristine condition. When we got it back from Ming, the paint was stripped off in a few places and they left some wierd resin on the passenger side door. When we went back right away to address our concerns, we were met with immediate hostility from Ray (tall older guy with a long ponytail) who jumped right into defense mode and decided to argue with us rather than listen to our concerns and offer to make things right. He was rude, combative, and clearly had zero interest in wanting to work out a solution, which only escalated things on both sides, leaving us both upset, completely eroding our trust in this company. Clearly this was not his first rodeo as it was made pretty clear by his ZERO Fs given attitude. Based on our experience, Im going to wager were not the first customers that this has happened too. Very disappointed. Save your money and car from getting damaged by not going to this place.
Mar 5th, 2023

Jan 29th, 2023

Dec 30th, 2022