Total Flooring

Just had our bakery kitchen floor installed - I was surprised they had the floor in stock and ready to install the week that I paid for it. The installers did a great job with the install - even working late to get it done so we could open quicker. Highly recommend you talk to Jordan Tait if you are doing a commercial install. He knows his stuff!
May 17th, 2023

We are very happy with the quality of the product and workmanship. All staff were very friendly and accommodating. Thank you Jim and Linda Omori
Apr 26th, 2023

Fantastic! Super helpful - and flexible in the sense that we can do our project in stages! Don't need to buy it all at once.
Apr 16th, 2023

Mar 12th, 2023

Beautiful floors. Unfortunately terrible customer service. Total Flooring also did my install, by their contractors whom were kind, and hard working. The salesman Jordan had no clue what he was doing, stated certain things on my quote, that werent accurate and/or needed and Total Flooring wanted to charge me for it. After having to argue, it was partially resolved~ not 100%. Then after completion I tried calling to ask questions, I was told one thing by Ray, then another by the receptionist. When I called back to get clarification ,as it was confusing~ I was told by Ray ( who was talking over me) not to call back and was hung up on. He was yelling and rude. After they received their $8700 for my floors, I was also not told anything about a warranty. I had a grant offered to me, to cover the cost of this renovation, however I chose this company. I chose the flooring, and it was my home. I was the customer, and I was very disrespected. The owner Bryan was also difficult in speaking with, very abrupt and rude. Ive reported this disgusting behaviour to the BBB and will continue to spread word over social media, and the media. I have family who work for a local radio station, and newspaper. Abuse toward anyone is NOT ok, and NOT acceptable. Do NOT use this company!
Dec 23rd, 2022