la Vie en Rose The outlet Collection at Winnipeg

Staff was great and very helpful.
May 7th, 2023

Defective Bathing Suit Fabric. I bought a swimsuit at this location a few months ago, which I couldnt wear until now. I wore it once in a pool, rinsed it with only water by hand afterwards and the next day the colour had faded in patches. I contacted customer service and was told they couldnt do anything about it and that it wasnt a fabrication defect. If a bathing suit cannot withstand chlorine, what is it a bathing suit for? It can even be used for the purpose its made for. I have owned many bathing suits and none of them have ever faded (even when I didnt rinse them after the pool!). I loved this bathing suit and now its ruined after 1 wear for 1 hour. It cost over $90, which the company is not willing to refund or provide store credit for. Terrible customer service and zero accountability for their product. I would not recommend buying their bathing suits. I wont be buying anything there again.
Apr 6th, 2023

Staff was amazing and super helpful. Highly recommend.
Jan 22nd, 2023

They messed up the sizing tags and put a medium tag on a large bikini top and then when I returned it they refused to refund me. They said that they can accept returns after the boxing day week so I purchased the size I needed and then went back to la vie on rose when the no exchange period ended and they still won't give me my money back. Wish I never bought that top in the first place. If I wanted to shop at a place that doesn't have a return policy I'll just buy from Shein which is much cheaper.
Jan 8th, 2023

THE WORST SERVICE EVER!!! I spent so much time looking for the stuff I needed, finding proper sizes and colours, gave that stuff to the sales associate to keep at the till as I was going to buy it, once I finished shopping. How shocked and surprised I was to realize they put the stuff I was going to buy back to display. The woman who I gave my stuff to didn't apologize or show any interest in bringing it back, saying she doesn't know what stuff I had and who moved it. At first I wanted just to leave, but then decided to speak to the manager, maybe the manager would be interested in making a sale. Even more pitiful the manager was that woman who didn't care about serving me or fixing the situation in any way. If you guys (sales employes) don't like your job, quit it.
Oct 21st, 2022