Shoppers Drug Mart

The pharmacy assistant was rude, he didnt scan my PC Card and when I asked for him to scan it, he said its too late now. Didnt even say sorry.
May 7th, 2023

New pharmacist or ?? He needs some people skills. Same as some of the staff that take the prescriptions. 100 questions. Whining about insurance , how many this, how many that. I am out and explained I needed my meds and if there was a issue with billing, just needed 1 pill for today and could come back to get the balance later or when ready. Looked at me like I was nuts. Just fill the prescription, youre not the doctor. All about $$$$ with that guy. After 12 years there.. Gone for good to Costco. Its obvious that department needs The Previous Girl back running it.
Apr 30th, 2023

The owner/pharmacist is rude and condescending. The staff are unfriendly and incompetent. I've never had a good experience! We'll never do business here again, so happy to have transferred our prescriptions to another pharmacy. Good riddance!
Apr 11th, 2023

If I could rate rat zero star I would,, very unprofessional and racist for a security guard to immediately follow a single native mom pushing a stroller. As a native single mom who relies on walking, I have went into this location a few times only for the security guard to discriminate towards myself. I walked into tonight only to have the security follow and watch me go down every isle while I was looking at prices to stay within my budget. I know with the one party consent law I'm legally allowed to record for my safety and in the video as I finished paying the security guard got in my face asking why I was recording, I told him he was discriminating against myself the moment I walked in the store and that i knew my right to record. He immediately asked the manager what to do and she said kick me out regardless of BEING A PAYING CUSTOMER!!! Shoppers drug mart as a status treaty holder I'm disappointed in this continous discrimination I face from your COMPANY!
Mar 28th, 2023

Racist and/or blatantly disrespectful cashier Kathy: visited today to do a very simple return for a product purchased at the more pleasant SDM at Kildonan Place. Original packaging and receipt for product purchased yesterday in new condition. Let me count the ways this simple return was extremely unpleasant: 1. Kathy despite seeing me standing by her till, took her time putting products away near her till in order that I could wait longer for her Highness to arrive. 2. When she finally did mosey on over to her cash register, no greeting, no hello, just her miserable demeanour 3. She stalled, hummed and hawed, stared and paced out the return for as long as she could for minutes before finally, for the Love of God, finally scanning the product to give my return for a $8.99 Garnier Product. Extreme hassle in such a simple straight forward transaction as she did not want to give me my return and I imagine was trying to think of several excuses not to. This is completely unprofessional, unfriendly and unacceptable for such a simple transaction. We have had much better experiences with cashier Andrew who, unfortunately, was not there that day or perhaps has moved onto a better location. We thank you Shoppers for providing excellent customer service, however with horrendous representatives like Kathy, I will avoid this location altogether and definitely prefer self checkout options with friendlier machines. Or even better, visit Rexall on Plessis and Concordia for awesome service, selection and vibes!
Mar 16th, 2023