Tim Hortons

May 22nd, 2023

Food : 4/5 | Service : 3/5 | Atmosphere : 3/5 Recommended dishes Roast Beef More
May 18th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
May 13th, 2023

Alright place to get coffee. Theres definitely better Tim Hortons. The only reason I go to this one is its close to my house. Im under the impression this one isnt as busy as the one at Henderson and Rowandale, as that one almost always has fresh coffee, wheres this one only has fresh coffee between 6am-8am. And a few other times out of the day. Often though the coffee has been a few hours old when served to me. Another issue is this location heavily prioritizes the drive thru. Which is good when I go through the drive thru. But not when I go inside. While I know this is common practice in fast food, it seems to be really noticeable here. Often youll be standing a few minutes at the front before someone comes to serve you. This is obviously a staffing issue, and a micromanagement issue. Micromanaging does not improve customer service.
May 10th, 2023

Where to start. Most often there is only 1 line available even at the busiest time. Our main order order includes decaf coffee and an ice cap. More often than not either the ice cap Machine or the decaf machines are being cleaned. You would think they wouldnt be cleaning machines in the hours which people are getting off work and heading home (4 pm to 6 pm). Then when you get to the speaker to order they ask you what you want, you tell them but nothing pops up on the screen. Then they ask you again and again what you want. Why ask if you are not ready to type it in the till. I feel it's time to find another tims perhaps.
May 6th, 2023