Maurices

May 21st, 2023

No matter your shape or size you'll find something that fits and looks great on!
May 6th, 2023

Apr 15th, 2023

Some really great bargains! Staff were very friendly and helpful.
Feb 8th, 2023

I made an online purchase which I attempted to cancel within the 30 minute cancellation window by phone but due to time zone differences customer service department was closed and sent an email with this request. I called the following day and was reassured that my purchase which was charged in USD would be refunded in the same currency (my return store is located in Canada) and received an email stating my order would be refunded in full if returned in store. When I attempted to return my order in store the staff indicated they would have to recalculate the currency difference based on the date purchased exchange rate and did so for all items (it was a different rate I was charged on the date of purchase). I had been charged and paid duty to the store directly on the full order none of which was refunded. The staff's suggestion was to purchase in store next time as it was "easier" and after experiencing loss of money due to refund provided in CAD and duty paid I was offered a $10 dollar coupon. I have contacted customer service 3 times with no resolution and have most recently been informed I am waiting for 'Tier 2' customer to connect with me, most recently I received an email from customer service stating I am required to file an investigation claim with FedEx or a police report as the order was over $200 to pursue any resolution further. I would not recommend purchasing anything online if you live in Canada and unfortunately had an extremely poor experience in store when trying to return my order.
May 10th, 2023