Reitmans

Apr 27th, 2023

I went to the store quickly after work, hoping to get work pants for the next day. I went in 15-20 minutes before they closed (I hate being last minute and in a rush!) but it was such a great experience. Lorraine was absolutely amazing! She was right at the door to greet me and ask what I was looking for. She knew my size without me telling her, suggested certain pants, and was very knowledgeable about the clothing. I felt valued as a customer, and appreciated the fantastic customer service. I've always loved reitmans, and this experience just reaffirmed that! Looking forward to shopping here again!
Dec 12th, 2022

Oct 20th, 2022

rude costumer service when trying to return a jacket I bought for my mother for her birthday, no exceptions for the return, I didnt want a refund, wanted store credit to purchase something else for my mother. Unfortunately they did not allow a return and the jacket was the wrong size, I asked for a smaller size and was again told no. All I wanted was a gift for my mother and this business sold me an item unfit to my mothers liking, not her size, and didnt allow any exception for my mothers gift. Now I cannot afford to get my mother a present and now reitmans has lost a valuable, long term costumer for life.
Jul 8th, 2021

Jun 23rd, 2021