Westside Medical Clinic

The secretary is very arrogant and the prescription that the doctor gives doesn't work. Go to a clinic where patients are respected, this one is business only for making $$.
Mar 7th, 2023

From 11am, Dec. 28, 2022, I kept dialing to make an appointment. After 1 hour around 12:01pm, the phone line went though and I finally made an appointment (for a phone call from a doctor). 3 hours later, the staff called me and she would transfer me to the doctor. I have waited three minutes but no body answered. I thought this must be a technical difficulty so I hung up and called the staff to report the problem. She told me that that was not a technical problem and it was normal to wait. So I asked to call me again. She said yes. Then no call for one hour. I called in her again. She said that a doctor has gone. She said a doctor was mad as I waited for only 3 minutes. If I had known that that was not a technical issue, I was willing to wait longer (note that I waited for hours already... actually several days as I wanted to contact a doctor from Christmas ). They wasted several hours of my time and it ended up without seeing a doctor. This was a terrible experience. It is sad to learn that this is the reality of NB medical system. If you could give some kind of signals (e.g., music or a message" please wait for a doctor") while we are waiting on the phone, then we would be more comfortable to wait as we know that the state is normal without any technical issues.
Jan 5th, 2023

My mom and I called repeatedly from exactly 11am until 11:30, no answer nothing. My Dad has asthma and needs his inhalers and a referral to an asthma specialist, none of these places pick up our calls. Please just get a queue list, it'd be much easier than getting 776 calls from two people.
Nov 12th, 2022

Jun 1st, 2022

Nov 17th, 2021