Urban Kids

Ive never seen customer service that was THIS bad.
Mar 3rd, 2023

First they lied about buy one get one store wide ; when i got there they marked most items as buy one get one for 10..Anyway i went to the store with my kids and my total came to 59$,after waiting in line for half hour because the girl working seemed confused on how to do her job, she tells me she couldn't serve me because I had a 100 dollar bill(not can you get change, nothing). Definitely the last time I'll be giving them my money,went home with upset kids just because I wasn't broke .terrible customer service
Feb 10th, 2023

Hands down the most unprofessional store in the mall. Workers have zero customer service skills, and are actively rude to customers. They refuse to sell items dressed on mannequins, even if it is the last item left. A gentleman attempted to remove a shirt from a mannequin to buy, and was quite literally yelled at by the staff working at the time. Another lady was advised she "should have started her Christmas shopping earlier" when inquiring about an item on a mannequin. Save your time, and spend your money elsewhere, unless you like being berated and receiving zero service.
Nov 28th, 2022

Store wouldn't sell me items that were out avaliable and being shown on the floor. They stated it was because theu already did their inventory for the weekend. I was prepared to do all of my kids Christmas shopping during this visit. Unfortunately due to the awful staff I chose to spend my money else where.
Oct 18th, 2022

(Translated by Google) Very interesting price level (Original) Super intressant niveau prix
Aug 27th, 2022