H&R Block

Was charged $130 for service when it was supposed to be free for Under 25years. Made errors with my name and date of birth, CRA couldnt find my records. Bad serviceee!!!!!
May 17th, 2023

Very friendly and I had big smile walking out fixed up my taxes
Apr 23rd, 2023

This was the worst experience I have ever had with H&R block, I came here specifically to have my taxes done professionally & have my tax questions answered. I asked for the price upfront as advertised everywhere, the representative told me they didnt know Actually every time I asked a question she replied I dont know for everything, what did I actually pay for? The most unprofessional experience I have ever had they also proceeded to answer a phone call and said their husband was bored. A simple return for my husband and me was 2 hours long. Deeply disappointed as I was hoping to have my questions answered and I just got blank stares and I dont knows. Ensure to ask experience level before booking your appointment. 0/10
Feb 26th, 2023

The person at the front desk was very unhelpful. I saw her belittle another coworker in front of myself and other customers there for not knowing where to file a form. I had set up an appointment ahead of time and was told to fill out physical forms when I came in. The front desk person then asked for paper copies of all my documents and I explained that I had them all virtually and was happy to email them over. She was frustrated by this and said I was refusing to provide her with documents. Ive had my taxes done by another H&R Block location in the past and was able to do everything virtually so this was a shock. When I handed the intake forms to the front desk person, she said that my situation was too complicated to be dealt with that evening by the person we were supposed to meet with. The whole encounter was really disappointing and off-putting. I would recommend going to other H&R block locations or elsewhere.
Mar 25th, 2023

May 3rd, 2022