TD Insurance Auto Centre

Not sure how I feel about this place.They handled my claim fairly quickly and got my car fixed also fairly quickly.I learned after ,that they used an aftermarket part that did not fit my car,I was explained that was because the insurance company only allows that.Well ,the part that was installed I declined and they replaced it with an OEM part. The people there are not as friendly as the commercial on TV and seem somewhat disinterested when dealing with them and it is hard trying to contact them sometimes.The actual car repair side of things ,Carstar, are a little more friendly and on top of things.I think it was the not so friendly feeling at the TD front desk that turned me off. It is good having a place like this however to deal with accidents and the rental car place is just across the street.
May 7th, 2023

Apr 20th, 2023

I was expecting some problems but I had a good experience. There was a delay (of course) with the parts but that's the way things are now and I resigned to wait for a couple of months. There was regular communication; two people contacted me every few weeks and were reasonable. The lady who took my deductible was very nice. My car was repaired perfectly and cleaned inside and out. It looks great actually. I am pleased with their service.
Mar 28th, 2023

Gouging everyone is the game, do thet care if its too much? Of course not, thats how they make money, legal pirates that will take every dollar you have.
Mar 23rd, 2023

Mar 18th, 2023