Stirling Trailers

I went to this facility to help a friend pick up his new utility. He has purchased one that had previous slight damage (now repaired/replaced0, and could not be sold "as new". His price was a very decent discount. I thought the staff was terrific. At least five people were out in the yard to make sure that the product was ready to go. They even put his license plates on for him. The office person "Tammy" seemed to know her business and had all the paperwork ready for registration at the MOH. In and out in less than twenty minutes. I don't think you could do better than that at any other place.
Sep 25th, 2022

Waited a week and still couldn't even get a price, when the salesman i was dealing with went on vacation to florida, only one person in that office can quote prices. Office manager seems to have no clue. Found a far better trailer dealer closer to me, I warn you to NEVER deal with this company or Westbrook ! Even when buying in bulk.
May 2nd, 2022

Excellent trailer
Mar 16th, 2022

I wanted to buy a Canadian made product. I wanted to support the Canadian economy in this Covid times and not others with suspicious quality. I went to Lowe's Signal Hill in Calgary. Lowe's review as follows : ........................................................................................................................ "Went to the store to buy a trailer. They were moved from one side of the store outside to the end of the parking lot. No one seemed to know where they are so I had to wait for the "guy that knows". To keep it short - after some time I succeeded to buy it and was sent to the Registry across the street to register it. At the Registry they asked for a bill of sale (not the receipt) and sent me back disappointed to request the document from Lowe's. Had to wait again for the "guy that knows" and after some time made the trip to the Registry again. This time success. Came back to collect my purchase but again had to wait some time for the "guy that knows" to give me the last of the documents after the trailer is registered (that's the order of things when you buy a trailer). He sent another guy to unlock the trailer (locked at the end of the parking lot), who seemed certainly like the "guy that doesn't know". After a slow walk in the cold wind of Calgary spring (I guess he was paid by hour not by work done), we arrived at the trailer. He had to confirm the VIN number but had some troubles reading even though seemed like graduated last month. When attempting to unlock, it turned out he had the wrong key and regardless how much time he wanted to spend on unlocking it, it did not work. So, he went back. After I waited for him to come back for over 15 minutes, I had to dial Lowe's number (a bit difficult after my fingers were frozen on the open Calgary parking lot) and ask politely what ...... is going on. Shortly after that the "guy that doesn't know" came with one of the managers. He was holding a power metal cutter in his hand and the manager had a whole bunch of keys. After determining no of the keys work, the power cutting of the lock started with all sparkles and smoke in the air. To lighten the mood I joked with the manager that it is good they have Low's vests, otherwise the police would have pulled in already... The battery of the power tool died before the lock was cut.... The guy went back for another battery. A bit more waiting outside, enjoying the cold and the guy came back - this time with a new battery and a hand saw... After the second battery died (that's when the light mood started to get heavy for me), he continued to cut by hand... Anyway, the trailer was eventually loaded/connected with my truck and one of the rear lights was not working... Could not be returned at this point as it was already registered and honestly I just wanted to go home. The manager there did not offer any discount but took my phone so they can order a new light for me (even though the harness could be the problem not the light...). Later on I got a phone call from Lowe's to give me the manufacturer contact where I should get the light myself... Buying my fist trailer took only one hour and fifty minutes! If only I had video taped it and got million hits on the tube...." ............................................................................................................ I fully understand all that is not the manufacturer's mistake and doesn't tell the whole story, but the electrical harness has been found by others to be not on the robust side. Or it can be the way it is transported Or ti can be the way it is handled/assembled in Lowe's In any way, I buy a new trailer (not used), Canada made (not Chinese product), pay full price (no specials, discounts or else) and I still go home with a product that could have me pulled over by the police and fined for not working stop light and blinker light. How is that acceptable?! Have we grown into complacent clients allowing companies to do things opposite to what their own company mission statement is?
Jul 1st, 2021

Great product and great after sales service. Replaced a part for me that broke, way after my warranty ran out-THANK's!!!
Feb 4th, 2021