Serendipity Tea House

Portions were small, service was so-so.
May 3rd, 2019

I had high hopes for this place. If you've ever had a proper afternoon tea experience somewhere else for $30+ pp, then you will be disappointed here in every way. If you never have, then you might not know what to expect and you might enjoy it here. But this is not the standard quality-wise or service-wise. Also, the chairs are so uncomfortable and I think my back is now injured from sitting in one!! I asked 3 times directly if we could order, but she kept walking away. We were there for about 40 minutes before we could order. We were there already for a half-hour when a table for 2 waltzed in and ordered immediately before us. When we were served, she gave me someone else's tea by mistake, and when we told her, she didn't apologize or offer a new pot. Just handed us new cups and told us to swap our pots with each other. I ordered a classic tea, but she brought me a signature tea -- by that time I just couldn't be bothered to even speak with her anymore because I'd had it, so I didn't even mention it. With so many complaints about the level of service here, I'm not sure why this woman still works there. The food was not great and definitely not up to the quality you expect at tea or even at this price point. It's really a shame to have to travel to downtown Toronto to get a good tea experience!
Apr 15th, 2019

Nov 21st, 2018

My mother organized a lovely baby shower at Serendipity Tea House. We were able to have exclusive use of the space given that we had over 20 people attending. The food and service were both excellent and the decor is charming. It's evident that they take great pride in their business. Our family and friends had many positive things to say about the event :) Thank you!
Mar 2nd, 2018

Sandwiches and pastry was very good, nice atmosphere
Feb 24th, 2018