Moose Basements - Basement Finishing & Renovation Toronto

We hired Moose basements to finish our unfinished basement. We were looking for a reliable contractor who can do quality work. The quote that we received from Moose was higher than other contractors and lower than other renovation companies. We decided to go ahead with them based on the references and portfolio presented by them. They managed to complete the project in the amount originally quoted and did not change the project cost mid-way. We are also very satisfied with the craftsmanship and the materials used. The design services offered were amazing and the designer (Sang) worked with us to provide us with best possible options in our budget. They took the time to confirm availability of selected materials before proceeding with the project, so there were no surprises. Everything was delivered and installed as promised and was of high quality. One of the improvement areas is that they can improve upon their communication on timelines. The project did take a little bit longer than original estimated timelines and project milestone dates were missed on a couple of occasions. They estimated 8 weeks of work, but the project took around 11 weeks (excluding the holiday time period). But overall project management was good, and they assigned a project manager (Leo) who would respond on status. The team members who worked on our project were all friendly and courteous. They kept the main floor neat and were careful about not disturbing as I work from home, and fully respected our privacy. They have provided excellent post completion service as well and minor issues that arose after the project completion were quickly addressed and resolved. Overall, it was a good experience and we felt we got value for our money, and I would be happy to use Moose Basements for future projects.
Mar 29th, 2023

We had a great experience with Moose Basements and would definitely recommend them to anyone looking for renovations. This was our first renovation and we chose Moose Basements on a Google search. There was a lot of hesitation choosing a company none of our friends had used before. We are so happy we did! We met Steve then Yuri first. They were both friendly and knowledgeable. Yuri was patient with us as we adjusted the drawings. Once everything was finalized, the team started the renos and were finished everything in 9 weeks. Impressive! We had heard many stories from friends who had had renovations done by other companies and the company never came back to complete the last few things. Moose ensured that they came back to look at anything that needed to be done within a week. This was impressive. The owner Mark was also great to deal with. When we had any concerns, he ensured that they were dealt with in a timely manner. Renovations are never easy. The house owner and contractor need to communicate often and clearly and the home owner needs to make the time to check the work every few days. There were a few times that something wasnt being done as we wanted. Moose was able to make the changes. We were also impressed that the drywaller and painter fixed every imperfection. The washroom tiler was highly skilled and made the accent wall and large nook blend seamlessly. The workmanship was amazing!. We love our basement renos and would confidently recommend Moose Basements!
Mar 28th, 2023

Based on reviews, we hired Moose Basements to do a complete basement renovation, bedroom, bathroom, laundry room, kitchen, family room and fireplace. They made the experience painless from start to finish. All trades people used were on top of their game. Moose Basements delivered more than we expected, our basement is absolutely stunning. A job well done , thank you Moose Basements
Dec 8th, 2022

After lots of contractors companies I decided to go with Moose Basements for my townhome renovation and never regretted about this.Their team understood my requirements and suggested the most functional design within my budget. They followed all building codes, approvals from respective authorities and all licenses steps to made smooth beginning of my Dream reno project.The team which came onsite was professional, courteous and highly efficient. They finish the complete job in less than 4 weeks (while the expectation was set for 6-8 weeks during design phase). I highly recommend Mark and Moose Basements for renovation.
Jun 28th, 2022

We hired Moose Basements to complete a renovation of our basement last summer. They were completely professional from the start. The cost was inline with their estimation, the sales process was low pressure, and throughout the work any surprises or extras were identified in advance and discussed in a professional manner. Extra costs that came up were quoted and priced as not to exceed or at a flat rate that I agreed to. Moose Group picked up where an earlier Reno left off, and used all the existing framing, electrical, and rough plumbing. They also worked with us to get the permit closed at the end, which required some additional effort. Moose provided excellent advice to get everything done, inspected, and closed successfully. The early phases included interior design and fixture selection for the bathroom, paint colours, etc. Moose Group created drawings and 3D views to help visualise the finished product. The bathroom designs turned out just as they were on paper. Once work started, all the trades used were excellent (except one more on that below). Our assigned contractor and PM clearly have experience with many renovations and deal with trades regularly. Moose works with excellent trades, and we had very positive experiences with their drywallers, framers, electricians, tapers, plumbers and painters. Constant consultation with us continued throughout, from how to handle the spacing of railing posts, to closet requirements, to finishing of trim. We had one minor challenge with the subcontracted railing installers. They worked quickly but required substantial oversight to get to the level of quality that Moose expected. They ended up coming back 3 times, and finally the Moose team spent the day monitoring to ensure the final product met everyones expectations. Alexs patience with the contractors was impressive, and he got the results we expected. I would definitely recommend Moose for basement renovation. We have an old Toronto house with a lot of quirks, they were familiar with these situations and worked well to make everything work, align to code, and ensure permits could be closed.
Feb 4th, 2023