Urban Kids

Worst customer service was given a broken bag my stuff fell out everywhere and when stuff when missing the would not replace and treat me like garbage so dissatisfied
Nov 16th, 2022

Love their sales, great clothes for kids that are kind of in-between the kids stores and the teen stores. Jogging pants are comfy and look nice, the ball caps are always slick. I always buy all my kids pants and t-shirts for the year here, and when he was smaller he liked the thin onesie pj's. Glad they survived covid!!! As for the negative reviews I read...I find the retail workers aren't very happy to be working, but I don't blame them. If u want smiles and cottling call your mom.
Nov 6th, 2022

I experienced the worst customer service today!I was scanning around the store then I found the perfect cargo pants and jammies for my nephews and nieces. The problem is the cargo pants was way too high for me to reach it and nobody was there to help.I noticed a hook on the side so I decided to help myself using it,a staff came over and told me I was not allowed to use it then she just walked away,I understand she was busy doing cashiering but it would not take too long for her to just call a colleague to atleast help me when I asked for a smaller size,she just smirked and told me to wait!I put down the pants and on my way out I saw other staff were there folding clothes instead of attending to customers that might needed help.These kids needs training on how to deal with different situations that can happen in the store and what proper way to handle them.
Dec 20th, 2022

Sep 13th, 2022

Jul 29th, 2022