Doc on the Block - Dr. Sukerman

Worst service from doctor as well as admin team. Pathetic service.
Apr 7th, 2023

Mar 3rd, 2023

I am a very anxious individual, and a new mom. I've been seeing Dr Sukerman for almost a decade, and he has been incredible to myself, and now my little boy. He's incredibly thorough and doesn't brush off your concerns. All the staff are friendly and get back to me quickly over email.
Feb 23rd, 2023

Terrible clinic, horrible adm staff! When my previous doctor quit, they said that my kids and I would be automatically transferred to another doctor but that never happened and they never contacted me about it. Totally disorganized. Because of this I had no doctor for over 6 months and I had recently gone through a major surgery that had complications. Once I finally got a doctor, I realized that it actually makes no difference, because he is never available. I had to wait a whole month to get an appointment with him, waited one hour at the reception and now that I desperate need a follow up, surprise, surprise! He's not available until April! And the year has just started. To make things worse, the receptionists are ALWAYS very rude, NEVER friendly and are very unprofessional. They have no sympathy, they are not nice people, and the only solution they always offer (bluntly) is: go to the ER. Period. However, the kind of follow up I need (for several issues), it's not something that I'd go to the ER and wait a whole day for. And I cannot wait until April either. It's SO FRUSTRATING!!!! Also, the doctor never responds to the online request form!!! Errgh. Hate this clinic! Need to find another one asap. PS: To be fair, on the rare occasion I got to see Dr Sukerman he was nice and attentive. But since he's the only one at the clinic I don't feel supported as a patient
Jan 30th, 2023

The doctor removed my wife from his clinic because she went to another doctor few times . She was trying to make an appointment with Dr.Sukerman first, but no one picks up the phone at this clinic and appointments are impossible to arrange. My wife's requested her medical records to be send to her two months ago. They said they will print it out, call for the payment and it will be send to her. They have never contacted her, just completely ignored her request for her medical records. We contacted CPSO and were told that the doctor has maximum 30 days to transfer medical records and we got instructions what to do next. My wife lost one semester at the college and money because she couldn't prove her immunization records taken in 2017. Of course we are going to fight till the end because those situations shouldn't take place. Can you believe? The doctor remove you from your patient list without telling you and he is blocking access to your all medical records.
Jan 11th, 2023