Hollister Co.

May 10th, 2023

Sometimes, I can find what I am looking for, but it's recommended for teenagers
Apr 17th, 2023

Employee helping us did not know how to perform an exchange. They fully refunded us for our items and then charged us for the pieces we had wanted to exchange them for. This process was so long and lengthy. With my previous experiences here, the process has always been very quick and straightforward. We were also mischarged. Our items were on sale but we were charged full price, did not realize this until leaving the store and checking the Hollister mobile app only to see that all the items we had paid full price for were on clearance. I am not sure if this staff member was newly hired but it did seem like it as they were frequently checking in with someone who I assume was a supervisor or manager of some kind, so I will cut them some slack, but the supervisor was looking over their shoulder the whole time so I am very disappointed that she did not correct or aid her throughout the process.
Apr 1st, 2023

Mar 31st, 2023

Clean layout and they had what I wanted in stock
Mar 24th, 2023