Wilstar Management

Hi, Im moved on April 1, 2022to in the second floor unit.the view from my windows and balcony is completely insane to my mind, because I must to look every single day at front of my balcony only garbage. When the person showed me the apartment, told me all that garbage will be removed before Im moving in. That never happened, I been sending letters, I asked by the portal page, I spoke with two different people and nothing happens. On Monday 8 of may I spoke with the central office, telling me that will be resolved immediately, but never happens either. The funny part is, here is we leave a box in the chute space, without previous warning they charge more that $60,. And they say we have rules, my question is what happens with ours rights, specially when we are paying our rent on time, they make any discount for us for the false promises to the tenants? The tenants deserve respect too so my modest opinion is, before to move to this place, is better to talk with others tenants, because the hallways in some occasion i must to vacuum myself because rarely those carpet are vacuuming.
May 8th, 2023

May 6th, 2023

Wilstar Management are know for well trastained and well maintenance facilities which is true. I live in 24 Mabelle Apartment which managed by Wilstar Management. I am quite happy.
Feb 2nd, 2023

Security will bang on your door 1am in the morning, if you have enough money run as fast away from these scumbags as possible they are an exact representation of what service to the lower classes look like
Dec 21st, 2022

Ive been reading the replies to some of the reviews that were left and I am not that surprised, my experience has been like so many others. While yes the apartment building is old, the repairs have not been great. I was told many of the issues in my unit would be fixed within 2 weeks of moving in, never happened, i've had issues with my plumbing and was met with a rude and unprofessional tone and comments from management. The fire alarm goes off 5 times a month it seems, and blares in your apartment for up to or more than an hour even when 3 fire trucks show up. As for the replies you've made, you've told a few former tenants their statements are wrong yet so many have said the same things. The way management has treated myself and many others does not "strictly abide to customer service standards" Instead of getting so defensive and leaving comments that do NOT make you look professional, take the suggestions into consideration. If so many people have issues with your building and management shouldn't that be saying something?
Dec 18th, 2022