The Kingsway Animal Hospital

Called to ask for advice for our elderly cat who had surgery here a while ago. They are very helpful, kind and considerate. Took great care of him and were very helpful and supportive throughout the process.
May 7th, 2023

I wish I could provide a positive review as the actual vets have been quite good, however, the woman at the front desk is so difficult and unhelpful that my rating is very low. Today we waited 4 hours for caninsulin to be dispensed for my dog - at double the price than other vets btw. (You can buy caninsulin online for $42). After coming by once at two hours in and waiting 20 minutes we asked them to call when it was ready. They called at 1:30 and when we got to the clinic 7 minutes before close time of 2:00pm on Saturday the closed sign was already on the window and the door was locked. Lucky for us (and them) a younger vet tech finally opened the door when the lady at the desk sat shaking her head no and was clearly not going to get up to open the door. Upon entering and asking for the caninsulin my dog desperately needed because we accidentally dropped the other vial late the previous night the front desk lady proceeded to tell me I was lucky she opened the door and that it was 2:03. I showed her my apple phone indicating that it was 1:57pm and got attitude. I am done with this vet. For my next puppy I will never set foot near this place that will not address this front desk employee. These photos are taken BEFORE 2:00pm as per my real time on my apple iPhone and she was not going to answer the door. Thank goodness for the younger vet tech. (Thank you!!). Otherwise my dog might not have gotten caninsulin for over two days and may have died.
Apr 30th, 2023

The staff was friendly and knowledgeable. The place was clean and they had good equipment. They made a plan for my pet and listened to me. It's a good choice for pet owners. Recommended.
Apr 28th, 2023

Ive been coming here since I was a child with my cats. They are always honest and caring in their approach to your animals well-being. Thank you so much for taking care of my little ones! Your work is so appreciated.
Apr 27th, 2023

Where do i start. I contacted The Kingsway Animal Hospital because my dog had a wound that was not heeling. Though they couldnt take me in, they very kindly gave me the number of the emergency vet. 10 minutes later, Alicia called me back saying they could accomodate me as they had a last minute cancellation. My sweet dog was seen by the vet an hour later. And the biggest sign of how great they are...my dog was a happy pup... sniffing and giving kisses all around. 3 days of antibiotics later, her paw is healing beautifully. I am now waiting for her to heel completely to go back for her vaccine. Kingway Animal Hospital are now our vet! Thank you so much!
Apr 27th, 2023