Property Damage Restoration Etobicoke

We used Restoration 1 after a sewage backup as they were recommended by our plumber. Well, this was a BIG mistake... Mario, the GM refused to work with our insurance to provide pictures and extra details supporting our claim while this is part of what we paid him to do... Because of that, we are now going to get a lower settlement from our insurance while we are still expected to pay 100% of the invoice to Restoration 1. STAY AWAY FROM THIS CONTRACTOR!!! Service: Sewage cleanup
Nov 17th, 2021

Mario Mandaric and his crew rescued us from an erratic hydro meter fire damage. We suffered loss of hydro and more importantly heat in the middle of winter. Within 20 minutes of our initial call, Mario was there to assess the damage, provide recommendations and Reassure us that everything will be repaired and back to normal soon. He quickly coordinated his crew and what started out as a nightmare quickly turned to a pleasant experience thanks to Mario. We would highly recommend Mario and his crew at Restoration1 Etobicoke.
Mar 29th, 2021

I had the project manager come by and assess some water issues I had in my basement in June 2020. He provided a quote the following day. I attempted to contact him by phone and by email on numerous occasions over the last 7 days in order to accept his terms and schedule the work; however he does not respond. I even asked him to confirm that he does not want the job so that I could look elsewhere. No Response. During times of water issues, you want a company that will respond quickly, professionally and reliably; my experience is that Restoration 1 Etobicoke is not that company.
Dec 26th, 2020

Excellent service. Emergency service for a flooded basement. Came in at 11:00 pm vacuumed up all the water, installed fans and dehumidifiers. Came back the next day with a crew. Cleaned up all garbage, removed baseboards in four areas, removed and disposed of all damaged items, packed up contents of bookcases, etc. Very efficient, courteous and helpful. I would certainly recommend Restoration 1 Etobicoke.
Apr 15th, 2020

These guys are great. I had water damage in my basement caused by a crack in my foundation a few months ago. I called restoration 1 after hearing about them from a friend. I was connected to Mario Mandaric who came the next day to inspect the property. From that point on, he took over and sorted through all the details from removing all the old flooring and basement walls, to repairing the damage with new material. He had a guy for everything and notified me of timelines and kept in touch with my insurance company to make sure I was covered through the process. He checked in every now and then to see if I was happy with the work. I appreciated being notified of everything that was being done. Seamless customer service experience. I would highly recommend these guys for your needs. You won't be disappointed. Services: Painting, Mold inspection, Water damage-related cleanup & repair, Flooring
Dec 24th, 2020