Dr. Ya Liu, Pediatrician, King Square Medical Centre

I called if they accept new patients. The receptionist just hung up the phone after said no. Eventhough they accepting, I won't go to this rude kids clinic.
Apr 19th, 2023

I have been visiting this Pediatrician office a few times with my baby and unfortunately, it was not a pleasant experience. While the receptionist and medical assistant were courteous and efficient, the overall focus of the clinic seemed to be on profit-making. The doctor was impatient and didn't seem interested in listening to parent's concerns. Instead, she rushed through appointments spending no more than 3-5 minutes with the children. As a new parent, I found this very frustrating as we do have questions and concerns that we wanted to discuss with the doctor. In addition to this, the clinic also upsold unnecessary add-on services which I found to be a bit pushy. Furthermore, when the clinic ran out of vaccines for my baby, they didn't call to reschedule the appointment. Instead, they told us to come back again after we were already there, resulting in an unnecessary additional appointment. Not all the babies enjoy the car ride, and parents could be busy with their life/work especially with the new little member to their family. Unfortunately, the clinic doesnt seem to consider their patient while aiming for the max profit. Overall, I would not recommend this Pediatrician office to parents who are looking for a doctor who will spend time and care for their children, especially newborn babies. I recommend finding another Pediatrician office where they prioritize the health and well-being of children and their families
Mar 16th, 2023

Agree to the previous review, the staffs are rude and insulting. The doctor not so great either, she never listens to your concerns. My daughter had high fever for 5 days, 102F, visited her few times and she insist that my daughter was fine, just need to monitor her cuz she has no other symptoms. My daughter ended up in the hospital, stayed for 2 nights after 7 days of high fever. She had an UTI, the infection could have damaged her kidneys if it wasn't treated right away in the hospital..
Feb 15th, 2023

The doctor is good, but the policy is too bad. Nobody pick up the phone at all. If you dont show they charge additional fee, but you cant contact them in advanced because nobody answer the phone, no voice mail box. When kids get sick( cold), you cant meet doctors.
Jan 3rd, 2023

The front desk staff is insulting with a very negative attitude and is not helpful. When your child becomes sick, the front desk staff will tell you Dr. Ya can only give you a phone appointment and even the phone appointment will be scheduled 2 or 3 days later. If you don't want to wait that long, they will ask you to go to emergency. Now, you only can see Dr. Ya Liu in person when you booked the vaccine, otherwise, you won't be able to see her in person. I don't know what she means as a pediatrician if her patients cannot get any help from her when they sicked.
Nov 15th, 2022