Track Office Furniture

You should try this place not because they showcase chairs that you won't find elsewhere, but because Edward is an amazing human being. Generous with his time and advice. Tries to simplify a difficult task for you: picking the right ergonomic chair for your body type and use case. Edward, big big thank you. A new loyal client here.
May 16th, 2023

I had recently purchased a Steelcase Leap V2 and Herman Miller Mirra 2 and I have no complaints so far. Ed is extremely knowledgeable and patient. He takes the time to show you all of the features and benefits of different chairs and understands that choosing an office chairs is a personal decision. At no point does he pressure you to buy anything. The chairs are very reasonably prices and they provide a great experience. Would definitely recommend.
May 11th, 2023

We were in the Markham area looking to find a chair for wfh. After visiting some other stores, we gave Track Office a call after hours and asked for a particular chair. Ed said, why don't we swing by a try some chairs. Would highly recommend going in person and trying out some chairs. You don't really know how it feels until you physically test it out. Track Office has a lot of chairs in their inventory, which isn't the case with some other places we visited. We spent a good 30 mins with Ed, who was so knowledgeable and patient with us. We ultimately decided on the Haworth Fern for $800 and couldn't be any happier. Also had our eye on the Herman Miller Embody which we will be considering for a second office chair!
May 9th, 2023

Honest review. Purchased refurb leap v2 last week. New herman miller and steelcase chair prices are quite high, so decided to give used/refurb a try. Service was great, you can try different chairs, and guys there are very friendly and knowledgeable about chairs. Chair looked pretty fresh just from the looks. However, since the usage over last week, became a pro on the chair with trying to fix it. After getting home, wiped it clean with lysol wipes, seat was clean, but wiped back cushion, the wipe turned brown. Assuming back cushion was not cleaned. Issues. First noticed lot of squeaking on leaning back. Living a bit far away from store location and with store hours overlapping work hours, decided ill try to fix it before taking it in. Watched BTOD youtube on how to fix it, and followed the steps by taking seat off and putting lube on the areas and squeaking was resolved. Then noticed chair is sinking slowly, 1cm a day. At first I thought it was just a coincidence as height adjustment is working fine, but has continued to sink roughly 1cm daily for the last week having to adjust height daily. Today watched BTOD youtube video on fixing sinking leap v2, took the seat off to adjust cylinder tightness. I'll have to wait and see for couple of days if this fixes the issue. While trying to fix the issues, noticed few things. Lot of rust in covered areas. Pictures attached. Chair is from 2011, roughly 12 years old. There were spider web like residue behind plastic cover under the seat, I was panicking that it might be mold or spiderweb, but after trying to clean it, it seems like its either glue or melted plastic residue. This is all around under the seat, above where the foam and white plastic cover is in the picture. Touching it, it is sticky all around white plastic base, so assuming it is some type of glue used in the refurb process, but still unsure what this is. Refurb process doesn't seem to be that great other than new fabric cover. I am not sure if I am expecting too much from refurb, but having paid 600+tax is not cheap. If things have to be fixed from the first day and have doubts that the chair is going to last few years, I don't think its worth it. 3 year warranty, but if it breaks after that mark, cost is 600/3=200/year+tax, cost on new one with 12 year warranty 1700/12=142/year+tax. Rather pay extra and just buy a new chair worry free. NO EXCHANGES OR RETURNS, too bad I am stuck. Make your decisions wisely.
May 5th, 2023

May 2nd, 2023