TD Canada Trust Branch and ATM

My boyfriend and I came by to get a new account at this location and we were lucky to have had Nana be our advisor. He was patient with all the questions I had and responded with ease. He ensured to explain everything so that it made sense to us and that we knew what we were getting ourselves into or out of. Thank you for all the advise and support :)
Apr 28th, 2023

This morning I was in the line waiting and witnessed a man trying to pull out money at the teller and the hassle they gave him was actually disgusting. Asking him what he's buying etc and that some of his reasons weren't appropriate to pull the money out, me as a black male felt targeted. As the gentleman trying to withdrawal money was also a black male. I left and did my banking elsewhere, to the staff at this location do the protocol the security text and Id proof and move on.
Apr 28th, 2023

Mar 20th, 2023

Its nice that 4 of your staff members have all day to chat while you have a line up with only 2 cashiers on. Where is your customer service. Maybe you should have your staff have a meeting in regards to customer service instead of what plans they have for the weekend.
Feb 18th, 2023

Unprofessional branch. I was at two previous branches and pulled out 10k each NO ISSUE. But both managers at this location gave me a hard time because I am black trying to pull out $10,000 cash. The 1st manager would not give me the money easily so she passed me onto Guida Marie (one of the other managers). Guida would not let me access my funds without terrible unnecessary hassle. She asked me about a transaction which I answered and verified but then asked me why I need such funds and she was not happy when I said none of her business. She then said she will not help me and handed back my ID. Then I said ok fine I need to buy a car. And she would only give me $5000 or go away. This is her way of inconveniencing me for the day which is unacceptable because she could have handed over the 10k like the previous branches did. Also I am sitting at the Argentia location after pulling out 10k from the teller names Mark with NO HASSLE OR ANY QUESTIONS. Avoid Guida and this branch at all costs. They dont like coloured people with money, it makes them jealous.
Apr 28th, 2023