Closing the Gap Healthcare Group

The nurses really do care but trying to make an appointment good luck. They say leave a message they never call back, you wait on the line for a long period of time and if they answer you are lucky or the lines gets cut off. Patience is the key word if you want to deal with this company. Really when you need to go everyday and you have to call everyday for the next day appointment this becomes very exhausting. Something needs to be done about the appointment. It is three stars because of the nurses but it would be zero stars with the service to make appointments. I am not in the habit to complaining but this problem needs to be addressed soon.
Mar 15th, 2023

I concur with most opinions here. The care provided in the Pape Danforth clinic is excellent. The phone booking service is abysmal - excessively long wait times often resulting in a dropped call necessitating another attempt. The worst, extremely time-consuming and irritating, woefully inept.
Feb 4th, 2023

The actual healthcare workers are very good and care deeply. However, if you try to call the office, the situation deteriorates rapidly. Be prepared to wait for unreasonable lengths of time only to be continually spun out into crackling, static voicemail purgatory. I have been caller '3' in the queue for well over an hour. Terrible.
Oct 26th, 2022

Aug 21st, 2022

Great experience. Easy to get an appointment. The nursing care is professional.
Jul 27th, 2022