Newmarket Volvo Parts Department

This service department made my wife buy an additional part, citing that what we wanted couldn't be sold by itself. When it was determined it wasn't needed we returned it and they charged a restocking fee. We never wanted it in the first place but they wouldn't sell just what we asked for. You win, you got an extra $15.71 from us. Consider it a parting gift. Second, we have had multiple recalls notices sent to us by Volvo, this dealership claims, each time, that they don't have the parts. "Don't when we will get them". They won't take note and call us when they are available. They seemingly won't put them on order. This dealership dodges recalls like it's coming out of their wallets. Shame, great brand, not well represented here.
Oct 14th, 2021

As Parts Manager for a busy collision centre outside the city, I appreciate the fast and friendly service/delivery. Always a pleasure dealing with Eric!!
Jan 16th, 2020

Great service in the parts department .... The staff is very friendly and knowledgeable. Great work guys !!!
Sep 30th, 2018

Sep 28th, 2018

Bobbie was amazing! Gave her a call with an offer, she called back in 5 minutes accepting and I went in a couple of hours later to sign. Picked up the SUV the following week! Most painless car purchase I've ever went through!
May 11th, 2018