Must

Hours

Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM

Chamber Rating

Verified Member
2.8 - (37 reviews)
9
10
0
1
17

About
Must

Depuis 2019, Home Société a ouvert ses portes aux collections de meubles MUST et MUST Jardin. Un espace époustouflant où se côtoient plusieurs marques de meubles renommées telles que Ligne Roset, Kartell, Jardin de Ville, Maison Corbeil, London Art et Flou.In 2019, Home Société opened up to include the MUST furniture and garden collections. Discover this breathtaking space where many renowned brands such as Ligne Roset, Kartell, Jardin de Ville, Maison Corbeil, London Art, and Flou come together.

Contact Info

  •   (647) 696-4612
  •   (647) 696-4612
  •   Website

Questions & Answers

Q What is the phone number for Must?

A The phone number for Must is: (647) 696-4612.


Q Where is Must located?

A Must is located at 1270 Caledonia Road, Toronto, ON M6A 2X5


Q What is the internet address for Must?

A The website (URL) for Must is: https://mustsociete.com/fr


Q What days are Must open?

A Must is open:
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: 10:00 AM - 5:00 PM
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 8:00 PM


Q How is Must rated?

A Must has a 2.8 Star Rating from 37 reviewers.

Hours

Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 8:00 PM

Ratings and Reviews
Must

Overall Rating

Overall Rating
( 37 Reviews )
9
10
0
1
17
Write a Review

Nathalie Brazeau on Google

image Very poor experience
Online purchase of a bed base. Delivery completed. Instructions and screws are missing so it is impossible to assemble the furniture and ensure that I have indeed received the entire piece of furniture. Since August 28 I have been following up by emails and calls. No return with relevant information. Today is 3.5 weeks later. I read the comments on Google and I see that the after-sales service is disastrous.
I am waiting for MUST to contact me to tell me where and how to obtain the missing instructions and screws. I hope I have all my pieces!
Disastrous.
Update: I heard from MUST. They decided to send a delivery guy with a new bed frame. They installed my bed base which I received with the screws from the new box at no charge. Well done and clean installation.

Business Response on Google Nov 29th, 2023
Hello Ms. Nathalie Brazeau, we would like to assure you that this situation is indeed unintentional on our part and that we are doing everything in our power to carry out follow-ups as quickly as possible. We know how much our customers look forward to decorating with their new furniture. Could you contact us at  [email protected] so that we can find out more and improve your experience?

Laura Desjardins on Google

image I purchased a piece of furniture last year and I also made the decision to take out the warranty which was around $400 more. I'm not normally a fan of guarantees, but I am assured that it covers all damage and that the team will come to your home with quality equipment to clean everything.
Today I use the warranty for the first time. The person in charge tells me that the warranty ONLY covers stains on the seats and not the backrests? Seriously? This is completely ridiculous. Plus, he cleans the couch with the same machine I bought myself on Amazon.
Honestly, this experience is very ordinary and I am extremely disappointed.

Business Response on Google Nov 29th, 2023
Good morning,
We are sorry for the delay. Would it be possible to give us your telephone number or your contract number so that we can access your file.
Thank you and good day

Borys F on Google

image Most rude and condescending salesman.
Stay away from the cremazie store!

Business Response on Google Aug 8th, 2023
Hello Mr. Borys F., first of all, we would like to thank you for your feedback. Through your profile information, we were able to clarify your situation, and we apologize for any inconvenience it has caused. A customer service representative will be in touch as soon as possible to offer a solution.

Lila Elachqar on Google

image Order placed in March 2023, August 2023 still nothing received. You have to do it anyway!

Business Response on Google Aug 26th, 2023
Hello Lila Elachqar, first of all we would like to thank you for these comments. Thanks to your profile information, we were able to clarify your situation and we apologize for any inconvenience. An agent will contact you as soon as possible to offer you a solution.

A K on Google

image crooks.. ordered and paid online but never got the product. wrote 5x to the customer service and obviously never got a result so take heed .. they are not set up to deliver on promises (even as basic as you buy something and then they deliver it because, you know, you paid for it)

Business Response on Google Aug 6th, 2023
Hello M. A K, first of all, we would like to thank you for your feedback. Through your profile information, we were able to clarify your situation, and we apologize for any inconvenience it has caused. A customer service representative will be in touch as soon as possible to offer a solution.

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Overall Rating

Overall Rating
( 37 Reviews )
9
10
0
1
17

Write a Review

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