Northtown Medical Clinic

NOT a walk-in clinic. Went and the doors were closed. Had to call to be told that I needed an appointment (?!) or else I could have a telecall with a doctor (?!). Why have it listed as a walk-in clinic when you clearly can't just walk in? And who needs a telecall with THIS clinic when you can call 811 or your actual doctor?
Feb 8th, 2023

Not a walk-in clinic!! Will only see "walk-ins" over telephone. Kept calling with no answer and decided to actually walk in only to realize it's not a walk-in
Jan 2nd, 2023

I came to this walk-in clinic about nine years ago and Dr. Ng has been my family doctor for over seven years. She and her staff has always been very professional, knowledgable, kind and caring. I couldn't ask for more in a doctor.
Nov 24th, 2022

Dr. Ng is the best doctor I have ever seen in Toronto. She is super professional , knows what she is doing. From my familys experience ,her diagnosis is correct every time. Once my childs arm got broken, even it was not her working time, her office was still open, she still would love to help to gave him a quick checking, without using any tools/X-ray, she knew which bone was broken and recommended us to Sickkids immediately. We appreciated her professionalism very much. Our whole family got Covid last year and she said high fever would last for 5 days and it was exactly 5 days for everyone in my family. She called after and checked with us with very detailed steps what to do and how to do. We are so impressed by her caring, her personality and professionalism. We are so lucky to have you as our family doctor!
Jan 16th, 2023

Dr. Cindy Ng is the most responsible MD I've been. For years, I have been calling to ask if she can be our family doctor. But she always put her existing patient first to make sure everyone gets adequate care first. unlike other family physician who would take in as many patient as possible to make more money, and with no regards on availability to truly care for their patient. I know for a fact she is very competent and knowledgeable as her diagnose is always spot on and she give a range of treatment options and give you pros and cons of each. So I know I'm getting top notch care even as a walk in clinic patient. She also follows up with me to make sure the treatment is working. Her clinic manages wait time well, and would give you good estimate on when you should come back to visit when you already registered. Dr Ng is very organized and detailed and runs a tight ship. All my kids and my family has been visiting her over the years as walk in patients and she has never let any of us down once. never a rushed diagnose, clear direction to how to treat. and i really wish one day she can be our family physician. but i truly respect her good ethics in not overwhelms her practice, and keep up the high standard of care she gives.
Nov 29th, 2022